Terms & Conditions – Zevlor

Welcome to Zevlor, your trusted destination for elegant and stylish jewelry, including pendant sets, earrings, and bracelets. By accessing our website or placing an order, you agree to the following Terms & Conditions.

1. Product Information

We make every effort to display our jewelry products as accurately as possible. However, due to screen settings, photography lighting, and manufacturing variations, actual product colors, finishes, and details may vary slightly from the images shown on our website.

2. Orders & Payments

• All orders are subject to product availability and order confirmation.
• Prices displayed on the website are inclusive of applicable taxes unless otherwise stated.
• We accept secure online payments through trusted payment gateways.
• Zevlor reserves the right to cancel, refuse, or hold any order for verification if suspicious, incomplete, or inaccurate information is provided.

3. Shipping & Delivery

• We deliver across India through reliable courier partners.
• Orders are generally processed within 12–24 hours after confirmation.
• Estimated delivery time is 5–7 business days, depending on the destination.
• Tracking details will be shared via Email or WhatsApp once the order has been dispatched.

4. Returns & Exchanges

• Return or exchange requests must be raised within 7 days of delivery.
• Returns and exchanges are accepted only for wrong or damaged products.
• A clear unboxing video is required to process any return or exchange request.
• Products that have been used, worn, altered, or damaged after delivery are not eligible for return or exchange.
• Return shipping arrangements may be required as per our Return & Exchange Policy.

5. Product Quality

We carefully inspect all products before dispatch to ensure quality and customer satisfaction. Minor variations in design, stone placement, or finish may occur due to the handcrafted nature of certain jewelry items and shall not be considered defects.

6. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information during checkout.
• Use the website only for lawful purposes.
• Refrain from engaging in fraudulent, abusive, or harmful activities.

Any violation of these terms may result in order cancellation or restriction of access to our services.

7. Limitation of Liability

Zevlor shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Our total liability, if any, shall be limited to the amount paid by the customer for the specific order in question.

8. Intellectual Property

All content available on this website, including logos, images, product photographs, graphics, text, and designs, is the exclusive property of Zevlor.

Unauthorized reproduction, distribution, modification, or use of any content without written permission is strictly prohibited.

9. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the competent courts in Surat, Gujarat.

10. Contact Us

If you have any questions regarding these Terms & Conditions, your orders, or our policies, please contact us:

📧 Email: support@Zevlor.com

📞 WhatsApp/Call: +918980699369